It’s not all about agencies you know! There are lots of companies out there whose heritage is in software, not agency. They rarely appear in any of the agency league tables and you have probably never heard of them.
But when it comes to disciplines such as e-commerce, content management or campaign management they can be very, very good indeed and often provide a considerably better back-end solution than the agencies.
Achieving the correct combination of back-end software, front-end creativity, architecture and communication expertise will provide the best possible solutions.